Negotiation skills
Negotiation skills are crucial in work and life – they help you deal with challenges, defend your interests and build lasting relationships. Negotiation is the art of finding common ground and creating value, whether you are setting a project deadline, resolving a conflict or negotiating a purchase.
Why should you attend this course?
- You will learn key negotiation concepts and how to apply them in practice.
- You will achieve mutually beneficial results in negotiation talks.
- You will gain confidence in managing difficult people and conflict situations.
- You will learn how to effectively resolve deadlocks in negotiations.
Language of the course
English
Training level
beginner
Who is this course for?
This training is designed for all professionals who negotiate with colleagues, clients, other professionals or leaders – build the confidence, clarity and practical skills you need to conduct difficult conversations and achieve outcomes that benefit all parties.
What will you learn during the course?
- Negotiation skills audit – identify your strengths and areas for development.
- Key negotiation concepts – including the difference between interests and positions, BATNA and ZOPA.
- Working on your attitude, body language and tone of voice – to effectively influence the course of conversations.
- Coping with difficult moments – you will learn techniques for staying calm and in control of the situation.
- Negotiation practice – you will practise scenarios and receive feedback from the trainer.
- Personal development planning – you will create an individual plan for improving your skills.
„The training was conducted in an understandable manner and at the right pace.”
From a feedback form on a tailored training course conducted in 2024.5,57/6
Average rating of trainers and training materials among participants of workshops for companies organised in 2023-2025.„The presenter was very good, gave relevant examples and was very communicative. He can explain everything in a simple way.”
From the feedback form on the customised training conducted in 202397%
of all participants in customised workshops for companies in 2023-2025 would recommend our training to their friends!
Open courses
Our open courses are short courses taught by experienced tutors whose role is to give you practical knowledge and skills that you can use immediately in your daily work.
It's a great opportunity to expand your knowledge and enhance your skills, whether you're motivated by an internal desire to develop or by your employer.
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