Giving and Receiving Feedback
Why should you attend this course?
When feedback is delivered with clarity and received with openness and curiosity, it becomes a powerful tool for learning, improvement and trust-building. It helps individuals understand their impact, refine their skills and align more closely with organisation and team goals. It helps develop positive relationships and ensure mutual understanding.
By the end of this module you will be able to
- Confidently deliver feedback effectively
- Build emotional resilience and listening skills to receive feedback well
- Use different feedback frameworks to support better conversations
- Adapt your feedback style to meet the needs of others
Language of the course
English
Training level
beginner
Who is this course for?
For all professionals looking to improve their ability to give and receive feedback - build confidence, structure, and trust to support stronger relationships and mutual understanding at work.
Course programme
- Focus on strengths and gaps - what do you do well, what are you missing, when giving and receiving feedback?
- Understand and apply structured feedback frameworks (SBIR, GROW)
- Develop your active listening skills and the ability to manage defensiveness in the moment
- Apply your learning in coaching triads
„Training delivered in an understandable manner and at the right pace.”
From a feedback form on tailored training provided in 2025.5,57/6
Average evaluation of tutors and training materials among participants of workshops for companies organized in 2023-2025.„The presenter was very good, gave good examples and was very communicative. He is able to explain everything in a simple way.”
From a feedback form on tailored training provided in 2025.97%
of all participants of the 2023-2025 tailored workshops for companies would recommend our training to their friends!
Open courses
Our open courses are short courses taught by experienced tutors whose role is to give you practical knowledge and skills that you can use immediately in your daily work.
It's a great opportunity to expand your knowledge and enhance your skills, whether you're motivated by an internal desire to develop or by your employer.
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