Negotiation skills
Why should you attend this course?
- You will learn the key concepts of negotiation and how to apply them in practice.
- You will achieve mutually beneficial outcomes in negotiation conversations.
- You will gain confidence in managing difficult people and conflict situations.
- You will learn to effectively resolve deadlocked situations in negotiations.
Language of the course
English
Training level
beginner
Who is this course for?
- This course is designed for all professionals who negotiate with colleagues, clients, other professionals or leaders - build confidence, clarity, and the practical skills to handle challenging conversations and reach mutually beneficial outcomes.
What will you learn?
- Performing negotiation skills audit – identifying strengths and areas for development.
- Exploring key concepts – including the difference between interests and positions, BATNA, and ZOPA.
- Working on mindset, body language, and tone – understanding their impact on negotiations.
- Handling difficult moments – techniques for staying calm and in control.
- Negotiation practice – scenario-based exercises with trainer feedback.
- Personal development planning – defining actions to support ongoing skill improvement.
„Training delivered in an understandable manner and at the right pace.”
From a feedback form on tailored training provided in 2024.5,57/6
Average evaluation of tutors and training materials among participants of workshops for companies organized in 2023-2025.„The presenter was very good, gave good examples and was very communicative. He is able to explain everything in a simple way.”
From a feedback form on tailored training provided in 2023.97%
of all participants of the 2023-2025 tailored workshops for companies would recommend our training to their friends!
Open courses
Our open courses are short courses taught by experienced tutors whose role is to give you practical knowledge and skills that you can use immediately in your daily work.
It's a great opportunity to expand your knowledge and enhance your skills, whether you're motivated by an internal desire to develop or by your employer.
Bespoke programmes for companies
Does your team need training on this topic? Or, would your organization benefit from additional focus on specific issues in the course program, allowing some elements to be explored in greater depth?
With bespoke programs, we can adjust the training content to meet your organization’s specific needs. This includes adding topics not covered in the standard program or omitting sections less relevant to your team. The final cost of customized training is set individually at the proposal stage.
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